The customer experience is the next competitive battleground

Jerry Gregoire Dell CEO

WHY YOUR CUSTOMERS EXPECT ONLINE OPTIONS

The irony of this blog is not lost on me. The fact that you’re reading this online is perfect! Most people wake up in the morning and look at their phones; they check emails, watch videos, read news, and respond … Continue Reading

WHY SALES REPS NEED CRM

You’re a sales rep and your job is to sell. You have your process in place and you’re doing a pretty good job. Your boss comes to you and tells you the company is going to be implementing a CRM … Continue Reading