We discussed in our previous blog: The Buyers Journey has changed, has your sales and marketing teams adjusted?, how digital transformation and the internet has changed the buyers journey and in turn the marketing and sales game. We haven’t discussed how … Continue Reading
The customer experience is the next competitive battleground
WHY SALES REPS NEED CRM
You’re a sales rep and your job is to sell. You have your process in place and you’re doing a pretty good job. Your boss comes to you and tells you the company is going to be implementing a CRM … Continue Reading
WHATS WRONG WITH YOUR CUSTOMER SERVICE AND HOW DBOX CAN FIX IT
If you asked your customers to rate their satisfaction with your service, would they give you glowing reviews; or would they say your products are wonderful but your customer service needs some work? Let’s face it, people don’t like to … Continue Reading